The
Oppression Fast Food Workers (Particularly Women)
We eat it all the time.
It’s quick, easy, and cheap. Yes, you know what I’m talking about… fast food. The
fast food industry has been around for quite some time. However, not much has
changed since their origins, particularly their working conditions. According
to the film “Fast Food Women” (1992), 90% of the workers in the restaurants
featured were women. “Fast Food Women” explores Louisville, Kentucky and
several fast food restaurants within it. These ladies have little to no
benefits, hardly any sick days or vacation time, and the pay is awful for the amount
of time they have spent working there (years). Often the ladies are injured on
the job; burns are one of the more common injuries. The women cannot get
medical care for the injury because they do not have insurance, they cannot
afford to miss the hours at work, and if they inform a manager they could lose
their job. Job security is not guaranteed and for every working woman “there
are five women waiting out of the door to replace them”. This fact alone gives
management tremendous power over its workers. If the employee complains about
wages, injuries, hours, treatment, etc. then they can be easily replaced by
someone that won’t make those complaints. The upper management staff of one of
the restaurants was featured, and a key thing to notice is that they were all
men. Not just that, but they appeared to be clueless as to who works for them.
They appeared to be under the impression that only teenagers worked for them
that didn’t need benefits because they have their parent’s benefits. The women’s
labor is invisible because management has supposedly devised a system where the
workers don’t even have to think, just do the motions to get the work done.
Management thinks the jobs are wonderful and require low skill, so everyone
should be happy.
You may ask “Why don’t these
women just quit and work somewhere else?” Well they can’t exactly. They are
very poorly educated, their husbands are often unemployed, and they obviously
cannot afford to go back to school. Several of the women have worked for the
same restaurant for over ten years and only make 15 cents above minimum wage. These
women are simply parts of a machine so that coupled with lots of people willing
to replace them, squashes all individualism. Another factor that contributes to
the high number of women in the fast food work force is the region where the
film takes place. In Louisville, there are not many occupations for uneducated
women. The main occupations are teaching and nursing, which of course require
significant education. Food service is pretty much their only option in that
rural area.
This concept of fast
food women reminds me of the women taken hostage in Wilk’s “Home Cooking in the
Global Village”. These women are taken from their native lands and put on a
boat with buccaneers that require them to cook and clean for them. Obviously
these women do not have much of a choice in the matter, and the same is true
for the fast food women. The men probably don’t pay much attention to them
until they need something and the same is true for the fast food women and
their situation. The buccaneer women know they can be replaced, but in that
replacement they may be killed or left in a random place abandoned.
A lot of these themes
are echoed in the book “Fast Food Nation: The Dark Side of the All-American
Meal” by Eric Schlosser (2001). However, this book looks more at the issues
young workers face, not just women like the film mentioned above (Schlosser
2001). But it also addresses the low pay, how they are “a dime a dozen”, and
other similar issues and concerns (Schlosser 2001).
My final thought is that the management teams seem
to think they have everything figured to a science when it comes to their
employees. However, this is clearly not the case when time and time again it
has been proven that if employees are treated fairly and respectfully they will
exceed performance because they are more invested and motivated in the success of
those around them. So if the management teams would actually follow through
these principles they would have a significantly lower turnover rate and have
better/happier employees that perform at an exceptional pace/rate.
References
Eric Schlosser, Fast Food Nation: The Dark Side of
the All-American Meal, Houghton Mifflin Company; 1 edition (January 17, 2001)

Strong point about how the hierarchy in place keeps the women's labor invisible. Even though we're two decades beyond the production of "Fast Food Women," do you see similar hierarchies operative in the food establishments locally?
ReplyDeleteOf course. I work in the resturant industy myself. I don't work in fast food, but I am in the dine-in resturant world. There is hierarchies amonst the servers where I work. There isn't much of that with managers, believe it or not. The best servers get the biggest table sections, get the easiest side work, get a lot of the ideal guests, and work the busiest shifts. I'm not complaining. This works in my favor. You have to earn your spot though through hard work. It isn't just a spot you're planted in life the fast food world.
ReplyDeleteJust to clarify, the company owners (for Druthers and KFC) was in Louisville, KY which is a large city, but the women in the video were from rural eastern KY which is a poor area. I think the urban-rural split complicates the issues because not only do the male managers (gender) not know about the women working for them, but there's a difference in identity between rural/urban and as you point out less choices in the rural areas. Great connections with Wilk and Schlosser.
ReplyDelete